Midwest Center for Fraud & Bullshit

Cleaning out the trunk of my car yesterday, I came across a stack of cassette tapes from a period in my life when I was so desperate I’d spend stupid sums of money on anything to remove my fear and anxiety.

Mood music:

These tapes were part of a program that cost me some $450. Each tape, sold by the Midwest Center for Stress & Anxiety, is designed to help people learn the skills to defeat anxiety and depression without medication.

I ordered the so-called free trial in 2006 after seeing all the late-night TV infomercials with Lucinda Bassett, mastermind of the program. I worked the program diligently. But overall, the program wasn’t even close to what I needed.

I called the Midwest Center before the free trial period was up to tell them I’d be sending the tapes and DVDs back. No go, an impatient phone rep told me. They had already charged the card number I gave them. No refund.

Meanwhile, I received a package of vitamins in the mail with ingredients designed to reduce stress and balance the brain chemistry. At first it struck me as odd, since the concept on paper was a lot like other pills the center typically railed against. They weren’t anti-depressant-caliber pills like Prozac. They were just vitamins. I saw them for what they were: an expensive placebo.

I never asked for the vitamins. Yet there they were, and they were charging me extra for something I didn’t order or want.

The phone reps basically told me too bad, they had already charged my card and there were no refunds. I should have read the fine print.

So, the program to attack anxiety and depression simply made those things rage within me even worse than before.

At some point, I dumped the tapes in a box in my trunk, forgot about them and moved on. I found more lasting tools to manage my OCD and the resulting fear, anxiety and depression, and that was the end of it.

When I found the tapes, I chucked them in the trash along with the rest of the rubbish I was clearing out of the car.

When I came back inside, I found myself looking up articles about the Midwest Center and found some surprising items.

First, I found obituaries for Lucinda Bassett’s husband, David Bassett, co-principal of the self-help empire. The various reports were that he committed suicide in June 2008. Having lived through the horror of loved ones committing suicide, I’m reluctant to say anything bad here. I feel badly for Lucinda Bassett. To lose someone you love that way is one of the worst things you could ever go through.

Still, I couldn’t help but find it sadly, painfully ironic that THIS GUY would end his own life.

Here’s something I found that was written shortly after Bassett’s death. The author is STEVE SALERNO, author/essayist, musician, teacher, and blogger. (Check out his SHAMblog) He wrote:

This past June 7 (2008), 53-year-old David Bassett walked onto a California beach and ended his life with a shotgun. This took place not far from the home he shared with his wife, Lucinda. If the names sound vaguely familiar, it’s because David and Lucinda Bassett were principals in the Midwest Center for Stress & Anxiety.Not a few of those who left their thoughts were refugees from the Center’s in-house discussion forum, where their critical remarks had been expunged or edited; a few claimed to have been banned altogether. Collectively, they seemed to feel they’d been abused, if not conned. The gist was that the Center had used misleading claims and credentials to charge them a lot of money for programs that didn’t work (or at least hadn’t worked for them). To be fair, a number of Center apologists also weighed in, and for a while we had a spirited, thought-provoking give-and-take going.A prospective customer might reasonably ask: If the Center’s programs can’t even prevent one of the Center’s owners from killing himself…?

I also found a site known as the Complaint Board, where a fellow by the name of Alfred logged his complaints about the Bassett empire:

Lucinda and David Bassett flood late night infomercial TV with their overpriced Attacking Anxiety and Depression schlock program. They advertise a ’30-day risk free trial’ for just $9.95, the so called ‘shipping/Handling charge’ (inflated as any typical infomercial ripoff), the hook being that the S/H charge is all you pay for the 30 day ‘trial period’.Then when you aren’t magically cured by this collection of cassette tape in 30 days, send it back with no obligation to pay the $75.00 a month that they bill your credit card for the next 6-7 months. Do not believe this CRAP for a minute. They start ripping you off immediately with the inflated shipping charge and then start removing your money 30 days from the ORDER DATE which typically is 10-14 days BEFORE the 30 day trial period STARTS. By the time the ’30 day trial’ is over they have already taken the first FULL payment of $75.00 (+ tax) by 2 WEEKS, even when you decide you don’t want to buy this craprogram. One of Lucy’s top-secret cures is to ‘Drink 8 glasses of water everyday’ and ‘quit smoking and drinking’ DUH!! Gee for such wisdom it only costs 450 bucks! If these amateur Pyschobees had a grain of credibility would they operate so Don Lapre-like? It will take weeks to get your refund (if ever) A wiser approach would be to work for the Bassett’s. Then you can buy the ‘program’ for $20 and save yourself $425 just 90% off the ripoff price they charge everyone else.

That sounded a lot like my experiences with the program. 

To be fair, this program probably has worked for people. I’ve seen plenty of positive reviews over the years. It’s just that there is no one size fits all. What works for one won’t work for another. It’s the same with medication. What worked for me won’t necessarily work for the next guy or gal.

There’s always that roll of the dice.

I just don’t think it should cost someone $450 to handle the dice.

Here’s the real problem, though:

You can tell a person to read the fine print, but a depressed, anxious person isn’t thinking about the fine print when they’re up at 3 a.m. watching those infomercials.

A person like that is desperate, and when they see a TV program telling them how easily the program will work in their lives, they’re not thinking about the fine print. They hear the words “free trial” and dash for the phone with credit card in hand. They figure the credit card number is just a placeholder. They don’t expect to actually be charged. Sure, they’re engaged in stupid thinking. But when you’re mentally and emotionally sick, stupid thinking is a way of life.

That’s what this program is: A money-sucker that preys on desperate people.

The lesson here is that you can’t go for anything packaged as a quick fix.

Nothing — and I mean NOTHING — will cure you in 15 weeks or even 30.

Getting truly well is a process that takes years. And you are never cured.

That’s my personal experience, anyway.

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71 thoughts on “Midwest Center for Fraud & Bullshit

  1. The program worked for me. My opinion: If the program didn’t work for you, you are doing something wrong or just didn’t believe in it in the first place or maybe your problem is more than just anxiety. The program teaches you skils that you have to enforce yourself long after the 15 weeks. No one can work miracles. It’s up to you if you want to get well.

    • If it worked for you-fine; but what about the majority of people it didn’t work for and then couldn’t get their refund for returning their shipment as I tried to-it left me with more anxiety and anger. I find it ironic that the very thing she purportedly is trying to do is working in reverse and isn’t it ironic that her “beloved” husband commits suicide? Perhaps he had something that she obviously lacks-a conscience

      • should of re sold it on ebay and got some of your money back if they weren’t giving refunds.. the policy of no refunds is not the way to go but sometimes got to try to figure out other ways…

  2. Bought it back in the ’90’s for a friend, and went through it with her – very successfully. She was able to stop meds and has managed some tough times since. Not a quick fix as some people expect. Best to get an accountability partner also. Can end up cheaper than psychiatric or therapist visits and is used on your own time. Should be kept for future refreshers if needed.

    • It was disturbing to read all of the comments around the alleged business practices of the MId West Center. I ordered this program in the mid 1990s and I can honestly say that it changed my life. I don’t work for them, have no affiliation with them but am forever indebted to Lucinda in helping me overcome my problems with anxiety. Believe my story or not – it’s your choice.

      I suffered from generalized anxiety and panic attacks which really peaked in my late 20’s. It was the most horrible time of my life until I heard about a woman called Lucinda Bassett. I went to hear her speak at la local hotel promoting the program. I was so relieved to see hundreds of people at this event many of whom suffered from the same symptoms as I did. My most important realization was that I was not alone.

      The tapes provided support and guidance for me at a time when psychiatrists and psychologists did very little to understand and help me deal with my symptoms. They actually made me worse. Listening to the individuals on the tapes recount their battles and stories let me know that I was not going insane and there really was hope for dealing with my symptoms. Clonazepam provided symptomatic relief during my very dark days, but after a year or so of working with the program, I was able to deal with my symptoms by altering my response to situations rather than relying on medication. Medication does play an important role until you can develop better coping skills.

      I have referred many people to the program, some of which were helped tremendously and still thank me today and others who saw no benefit. I would do it all again as I was so desparate to find relief in a world where you think that no one really understands what you are going through or how to pull you out of it.

      To this day, I thank Lucinda for sharing her story and her research with me. I swore if I ever got better I would help others as I wouldn’t wish this condition on anyone. I hope my post helps you.

      Every one has to find their own way and the tools provided in this program may not work for everyone. There is no magic bullet. That’s why there are millions of self help books on the market. Reading a book won’t work. But applying the skills laid out in this program can provide some relief if you are willing to really work through them and not make excuses about it. The program took much longer than 15 weeks for me. In fact, it took several years before I had overcome my fear of anxious feelings and had developed the skills I needed to deal with them.

      If there are questionable business practices at the Mid West Center, I hope Lucinda finds a way to rectify this. IThe supplements were not part of the program when I ordered it, so perhaps that is more the issue. In the interim, perhaps as the reader suggests, there are other avenues to find used programs where others have not found benefit.

      I can’t imagine where my life would be without these tapes that provided the emotional support I needed in my darkest times.

  3. I jest wanted to say that I checked this company out with the BBB they are not BBB accredited and and rating scale from A to F the BBB rates them D-

  4. Those tapes saved my life but THEY ARE NOT MAGIC FAIRY DUST as it appears that you wanted them to be. It takes work and if they didn’t work for you, don’t blame THEM blame YOURSELF…you clearly didn’t do the work. It’s always nice to be able to blame our failures on others…take a look in the mirror my friend!

  5. I have had anxiety and depression for 10 years and i got these tapes. It changed my life and I would never want to go back to the way that i felt befor. but i think that when it doesnt help you because either you dont really try to help yourself or dont give your self the chance. You have already set your self up to fail. I dont know what happened with Lucinda’s Husband but that is not something you blame on lucinda or the program. he made the decision to do that. I do feel bad for her and what she went through. You think of how much money you spend on meds and the doc visits. I dont have to take any meds anymore because i dont have any anxiety or depression anymore. Every company has there policiys and ya if you are out of the trial peiod no company is going to let you return it because 4 months down the road you want your money back. The mid west center is not a scam or Bullshit as you like to say it. They save lives and get peoples lives back. I could not get my self out of the house and now i can do all of those things i could not do befor. When i talked to the Rep about the price she helped me because i dont make much money but she helped me because she wanted to help me not just stick me with a bill i cant afford. I still do tell people about the program because i know what it can do if you give your self the chance to change your life.

  6. I was going to give it a try but after reading all your testimonies I’ve come to the conclusion that it takes more than tapes to heal the real pain of anxiety and deppression. It is through years of growing up, learning and thriving continously to get better,looking for help, reading, googling, understanding and unwebing the tangles down under that really helps you to go on, one moment at a time. I wish you all good luck from the bottom of my heart for I know, being there and done that. Bless you guys!

    • I went to a site that I got to often called Daily Strength today…and just today I learned of Lucinda Basset’s husbands suicide. I have to admit that when I first learned this , it disturbed me greatly. I felt like how on earth can this help me…when he lived in the house with her and still did that to himself. It is very discouraging to say the least. BUT…we do not know anything about him, his life, what was going on, what other kinds of things he may of had wrong with him…so I try to not jump to conclusions. It is hard though…..all I can say is that the program did not cure me…but I did find that it had lots of useful information in it and I have referred to it often during difficult times. I’ve always had the Panic To Power book close at hand for easy reference. I got the program back in 95′ and I have to say that it’s been my “base” program…learning of his suicide does seem to kind of give it a stigma now..whether it should or not..I can’t help how I feel. I used to pull out the tapes/cd’s or the workbook or the book and it was immediately uplifting….I’m not sure I will feel the same way now…it is something I have got to work through..because like I said..it does have useful information…..it just seems like it has a cloud hanging over it now….that’s just how I feel. I hope I can overcome these feelings and continue on using it as good reference material. God Bless. =)

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  8. Bought the program in the 90s .Money well spent.Consider myself cured.The thing I dont understand is how can you tell it works when ur trying to return it without giving it a chance.I just bought the program without a trial run and it really helped me overcome my sickness.Also you have to remember their in it to make money.A sidenote:I lost one of the tapes and I called for a new one and they replaced it free of chare no questions asked.

  9. This program help me to overcome my anxiety and panic attacks, it works! And I am thankful I found it. In order for this program to work you have to listen the tapes and later do the work book. I always thought of myself of being a positive thinker, I was not, now I can tell you that my life improved 80% by the way I think in a positive way with less expectations. Expect less and gain more. I still dealing with small things like trying not to overreact, the beautiful thing is every time I am about to overreact I take a deep breath and I can control the overreaction.
    What happened to Lucinda’s husband is not of our business, we don’t know really the truth and it can happen to anyone.
    This program saved my life and I am stronger than ever without taking any type of medication. A coworker had a panic attack at work, she did not know what was going on, she was prescribed prozac, I am not against medication that can help people, but I could not stand to see this young girl go into an abysm of depression, I gave her my tapes and copy of my work book. She does not have any panic attacks anymore; after listened the third tape she already felt better, she looks happy again and smiles. She looks more determine, strong, I have no words to describe the changes in her, the positive changes. This program is not for everybody; maybe for those people that say the program did not work, well, maybe it was not meant to be to work for you. If you believe in Karma, well, maybe it is not your karma to find a way to get better with this program. So, go ahead and find something better that helps you, I think without taking medications you will not find anything better. God bless you and God bless Lucinda and her family.
    Marcie

  10. So glad I found this blog. I am watching the infomercial right now. I’m depressed enough that I didn’t consider calling the number because it would require me to speak to another human being. Instead, I decided to check their website. Thankfully the google search brought me here. I needed this jolt of reality. I know very well that some CD’s aren’t going to change my mental state but being up in the middle of the night, alone and having used yet another sick day because of depression…I was just desperate enough to think maybe it would work.

    • Jo, this program works, you are not alone, I wish I can give you my tapes but I already gave them away to a person that is overcoming anxiety successfully. Pray JO, that is what I did the night I cried so hard in the middle of my living room asking God to help me to get better, this happened in the year 2000. I turn the radio on to keep quiet my anxiety thoughts at the same time asking God why this was happening to me, Lucinda’s voice came on the radio giving me the answer, was this coincidence? I don’t think so, there is something within us that keeps us hoping, well, help came my way. I thought I will buy those tapes although my income was low, I made some adjustments in my life for a couple of months in order to get this program, I do not regret it. It’s has been 12 years and I can tell you that I am a different person that I was before, I learnt to love myself, respect myself, stand for myself and respect others too. I am proud of who I am today. I am a nurse and I have been helping people with what I know from this wonderful program, JO, there is hope, you are so worthed! Love and peace.
      Marcie

    • Jo – Do you know what automatically reduced your stress – not ordering a product from a company that has a history of fraudulent business practices. Pat yourself on the back, you did well and for once Google’s jumping the gun helped instead of annoyed. 🙂 And on a more personal note – I am not a depressive person (my issue is anxiety), but I can understand where you’re coming from. If it is that bad, I would seriously consider checking into what free mental health options are available on your area, since I assume the appeal of this program is it’s cheaper than therapy.

      To the defenders, it doesn’t matter if it works for you or for 99% of the people who try it. It absolutely does not matter. Because if even 1% are being bilked because their sales and return policy is dishonest and misleading, no one should be ordering from the until they fix this. Because the truth is that not a single program out there will magically fix everyone. No matter how great it worked for you, that’s a cold hard fact. And they have no right to take advantage of those people they are not able to help. If they are truly a company that cares about healing and not just making money, they are obligated to provide honest and reasonable customer service.

      • I myself have tried it all, I have tried an aboundance of methods. At the end of the day I do not care how much it cost, my health comes first and money comes last. I am very greatful to be in the right place at the right time to see the commercial. I ordered the free trial and can not wait to recieve it. It is baffling that when it comes to: cell phones, paying for the gym, buying business wear, partying there are no complaints but when it comes to paying for health its a problem. I have yet to experience the treatment and when I do if it does works for me I will be happy, but if it dont at least I can say I tried instead of being discouraged by someone elses failure. I truly hope the best for you, and here is a saying I know all to well: If you dont have nothing nice to say DONT say NOTHING at ALL!!!!!!!!!!!!

    • I too am desperate for help, I have been DIZZY for about 3 months now and not one doctor can tell me why I havebeen to about 5 different ones been through every test imaginable and I am DESPERATE. I saw this commercial and almost picked up the phone. I think the 2 yrs of MAJOR stress has ruined me.. BUt the best thing for me I think is self help through counseling, prayer and finding time for ME… Just got oo stressed out and worried TOO much..

  11. This company is a total fraud, I totally agree with all negative comments here. Don’t give them your credit card number!!!!!!!
    A friend of mine recommended this program and I was naive enough to believe it is something worth trying.The program is an average behavioural analysing program that repeats the same concepts through out all the CDs over and over again. A good book can be much more useful. My main complain is regarding the FREE supplements they offer in addition. I purchased the program on August 2011 and am receiving vitamin pills since then. When promoting a free trial they just forgot to mention free shipping in not included in the free trial so the first $35 were charged just for the shipping to Toronto/Canada. They automatically also included the second shipment of pills in my first bill without any notice. So I was charged another $113 for the second order of pills which I never ordered. I didn’t recognise this before the second box of pills arrived a month later. First I sent an email to the customer service department without getting a reply. When I called to cancel and send back the package they said this kind of product is non-refundable even if I haven’t opened it. The lady was unforgiving and very unfriendly! They promised to cancel my order and don’t send any additional pills but they told me that another package of pills has already been sent to me and I will be charged for that before they cancel my order!!!!!! This was in Dec 2011. The last charge (after I had cancel in Dec2011) was placed Jan 2012. I have already contacted my credit card company and will block any further charges. If needed I will take legal steps to stop them from further fraud. Maybe a strong law suit helps to give them a good lesson.

    • Don’t people have prepaid debit cards? just load up the trial amt on there and get the stuff in the mail, and don’t worry about the rest. After ya get the product, “IF” it doesn’t work for you, don’t load any more funds to the card. 🙂 “IF” it does work for you, then pay for the product and be happy 🙂 I’ve been on Ativan for the past 3 1/2 yrs. (daily) but I wouldn’t order this program just to fix it. A little advice… When you feel a panic attack coming on, find someone to talk to. It could be anyone, any random person, especially if you’re out and about, just explain your situation of having a panic attack and they will usually just stop and listen for a few moments til it passes. Take slow deep breaths through your nose, and exhale out the mouth, to regulate your oxygen levels YES drink lots of water through out the day! Eat right, and most of all GET ENOUGH SLEEP! I cant stress that enough.

    • I had a very similar experience. When I signed up for the free trial, I did not check the option for supplements. They then sent them to me anyway and have been charging me monthly close to $30. I am still being charged because they sent a 3 month supply which they cannot take back. So, even though I have requested they be cancelled, I’m stuck paying $90 for something I didn’t want and won’t use.

  12. I am Alyssa, I have had Anxiety pretty much all my life, and this program, pulled me out of one of my darkest times. My anxiety was so awful, and this program has helped me so much, not cured me, but helped me. Those of you that say it doesn’t work, well I honestly believe that it is a possibility that you just didn’t do it right, or really practice and think the way the program tells you too. Whenever I start to get any form of stress/anxiety, or depression, i notice it’s always when i start to go back to my “old” way of thinking. this program does not SAVE you, it teaches you how to save yourself! you have to put forth the effort! Any questions feel free to facebook me, Alyssa Rennie.

  13. I used the program in the 1990’s and I feel like it saved my life. They never promised to be cured in 15 weeks and part of the program teaches how to manage expectations (such as thinking you will be cured in 15 weeks).

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  15. I have suffered from anxiety and panic attacks for many years. I am so grateful that I did not see this blog or any of these negative comments before purchasing the program. I would probably passed on. I am in NO way affiliated with the company and I am not in the habit of posting on any blog, especially about something so private. But, if my comments can counter some of the negativity here it is worth the time. My husband saw the infomercial late one night about 10 years ago and I purchased it. The program helped me get control of my panic attacks when nothing else had helped. And yes they were horrible and they controlled my life and I had tried it all from medication, individual therapy as well as group therapy. I did not do the program perfectly, but I did listen to the tapes and I did use the relaxation tape often. I do not believe Lucinda Bassett overstated her condition. There is no way she could explain anxiety and agoraphobia the way she does without having the condition. I thought I was one of the only people in the world with some of my issues until I read her book. The book From Panic to Power probably helped more than the tapes. I am not 100% and it is an ongoing condition but I know that my life has been improved by the program. I know that it will not help everyone and it is alot of work and takes time but I hate to think that there is someone out there like me who will not give it a chance because it didn’t work for you guys. I can’t speak to their return policy but I would suggest the program or at least the book to anyone who may be struggling with panic attacks and anxiety.

  16. I saw the paid programming for this supposedly miracle cure for anxiety and depression from the Midwest Center. I admit, I was intrigued so I called to get the free informtion they were offering. The operator asked what seemed like a million questions as to why I needed help with my anixety. She used the infomation I gave her to her advantage in order to sell the product. She repeatedly (I do mean repeatedly) asked for my credit card number to get me started on the program. This lady was relentless! She even offered to reduce the price of the shipping & handling so I could get started with the program. I kept telling her all I wanted was the free cd offered in the commercial, she said we had already completed the initial process over the phone so all I had to do was place my order, she even said it was her professional recommendation I begin this program immediately. From the moment she asked for my credit card number I felt something suspicious was going on.

    I know jobs are hard to come by these days, but for those whose job it is to cheat people out of their hard earned money, SHAME ON YOU!

    To make a long story short, I just ended up hanging up on the operator who was still wanting me to give her my credit card number.

  17. Thank you for your blog. Their website wouldn’t tell me the price of the program unless I give them my info.

    “How much does the program cost?

    Please click here and complete the form to receive details on the trial offer.”

    Pfft. I’m not even going to touch it. I agree with whoever said it above. I’m going to go with God on this. The Bible is free, if you look for a free one. Prayer helps me. I just need to pray harder.

    • YES!!! Prayer and taking the time to go to a counselor. He is the almighty healer of all things. The program is like 500.00 the Bible is free and so is His counsel through the peace only HE can provide….< God BLess you

  18. I highly recommend zen living.
    It will help you live in the present….and live stress free…go back to your original state of perfection.

  19. OMG this website saved me hundreds of dollars!!!! Tonight I saw their infomercial so i called to get the free cd. As the rep is talking and trying to relate to my situation, i decided to look them up online. and sure enough like this website says they will ask you for a credit card. and you know what if i hadnt read this i would have given them any info and paid whatever amount just so i could get better. Its a shame people try to take advantage of someone like me that is just trying to get better….

  20. I have a simple solution for all of you… if you want to try it, DON’T BUY IT FROM THE INFOMERCIAL!! Get it off of Ebay or Craigslist for CHEAPER. Then you won’t be giving them your credit card information, address, or phone number and you wont have to worry about 30 day free trial refunds, mystery pills coming in the mail, etc. etc. It’s that simple. Sorry that you guys had to put up with that crap, but please don’t give the actual product a bad review just because of the poor customer service.

  21. This program is A-M-A-Z-I-N-G and worked for me! It is too bad that such a wonderful program gets knocked when it has changed lives for the better! Thanks Lucinda for your hard work and dedication! I am proof that the program works!!!

    • I scrolled through to see a positive response, and sadly yours is the only one I’ve come by thus far. I am ‘locked’ into paying for this crap that has no effect whatsoever on my anxiety and depression troubles. I wonder if you are a paid person to search through the internet trying to promote this product. … ? Hmmmm. The positive replies on all the blogs are from a ‘Carrie’ or a ‘Jasmine’… certainly makes you think.

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  23. I am on week #4 of the lessons and finding them helpful and insightful. HOWEVER!!!! One word of warning about the vitamins………DON’T sign up for the vitamins or the auto-ship! You will not be able to return them due to FDA regulations that supplements are not refundable. Of course they don’t tell you this until AFTER they have shipped them to you and already charged your account $30.00-which they refuse to credit. In my case when I placed my original order I absolutely refused the vitamins due to multiple herb allergies(I couldn’t take them anyhow)and the sales person said he understood and would cancel the auto-ship part of the order, so I agreed. One month later I get 3 boxes of vitamins,,,,,,,and now the fight is on!

    • I just found out the same information regarding the vitamins. 3 boxes arrived yesterday, I called today to see how much was billed to my credit card, 28.92 (1 month) with a 58.00 balance for the other 2 months. I was told the same thing they cannot be returned due to FDA regulations. Actually I am not out 28.92, but the entire amount for the 3 month supply. I did cancel my order so hopefully I won’t be receiving any more vitamins. I have not tried the program yet, but I have heard good things about it so I will give that a try. I hadn’t opened the program box yet so I wasn’t real clear that I had to call within 30 days to cancel the vitamin order, however I know I was not told they cannot be returned due to FDA regulations.

  24. Lucinda’s program worked for me! I do not work for the mid-west center. And I was not scammed!
    But, you should know, I did not pay any attention to the 30 day free trail offer. It sounds like if I had tried to get my money back, I probably would have felt ripped-off too. I was ripped off later by the Treadclimber’s 30 day free trail. I wish I had not started that mess. Talk about an over priced piece of crap.

    As for Lucinda’s program, I have found it miraculous. But it was more than a bumpy ride. I would love to offer at least some of you hope. So the only way I can think to do this, is move fast, and cover a lot of ground. Just remember, this is deliberately compacted, and will be lite on details.

    One day as I approached 30, I woke up feeling very funny. There was something wrong with my mind, but had no idea what. After three sleepless nights, I checked into a hospital, because I thought I was going mad. They said I had anxiety. They gave me a pill, put me in a bed, and I fell asleep. Feeling much better, I decided to follow their recommendations. That is where things went really wrong. As I learned later, from Lucinda, not enough is known about these conditions, and related issues. It’s not that doctor’s don’t know anything, it’s that they don’t have all the information in one place. That is what Lucinda has done, she has put everything in one place.

    But, Hell had to come first. I was given different tests, including an ink blot test. That was fun. But fun ended. Now they said, I was also schizophrenic. They called my primary symptom “thought broadcasting.” So they gave me more pills, telling me these ones, I would have to take for the rest of my life.

    Now to pick up the pace. I quickly gave up on talk therapy, because every time I told them something new, they prescribed another pill. I was between jobs, but then had a call back from a factory I had worked at off and on for years.

    I hung on there for three grim years. But pills become less effective over time. And have many side effects. I was afraid of addiction, so said nothing. I did not want any increases. I began “self medicating” with booze. Realizing my time had become short at this factory, I quit. I lived on my life savings. I had med checks every couple months.

    My weight exploded. My parents started to bring me to doctor after doctor. They were looking for a different diagnoses. They didn’t find one. Mom died of cancer. I developed type 2 diabetes. A year later or so; high blood pressure. More pills.

    Then one day, I saw an infomercial for Attacking Anxiety. It didn’t seem like me, and besides, I was also schizophrenic. But then, I caught something on this infomercial, I hadn’t noticed before. One of the women said something like, “I was afraid I would shatter into a thousand pieces, and no one would be able to put me back together.” I sent for it. I ignored the 30 day free trail offer. I didn’t care.

    A week later, a saleswoman called me, and talked me into buying some Anthony Robbins program. She said it would be a perfect addition to the Anxiety program. I hadn’t even listened to the Anxiety program yet! Somewhere in there, at my regular med check, a substitute doctor said maybe I didn’t have anxiety. Maybe it was depression. I refused more pills. I still clung to the ones I was already taking, fearing for my sanity. When the Robbins program arrived, I put both of them in the closet.

    That was that. By that time my savings were gone, so my family got me on disability. The doctors were very helpful. Then my family shook up my living situation, and I was moved into one of my sister’s home. The doctors had always told me to exercise because of my diabetes, but I rarely did. But now I had a basement. So I bought a treadmill.

    20 minutes at a time. I had a new doctor, and a new psychiatrist. He told me, there were new meds, and wanted to change some of them. I said okay. He had an ambition to get me down to 2 pills a day, instead of the 7 or 8 I was taking. One day, my psychiatrist said I should bump up the walk 10 minutes, for 30 minutes total. So I did. One day, at the GP’S, the nurse said I had lost 2 pounds. 3 months later, another 2 pounds. hmmmmm… I began to notch up my speed. I might have have finally got up a notch or two above 2 miles an hour.

    Bam. The nurse said, this time I had lost ten pounds! Then she said my blood pressure was down. A lot! When I left, I decided to double my walk: an hour a day. And the weight rolled off.

    One day, I had a weird thing happen to my eye. I was seeing a bright rainbow in my right eye. No matter where I looked, I could not escape this rainbow. I knew it was my diabetes. Even though I was losing weight now, I was going blind! My doctor was gone somewhere, and I did not want to go to the emergency room again. I was panicking. I was on meds, and I was panicking. I took out the discarded Attacking Anxiety program from the closet, and started to listen.

    Without telling anyone, I listened to all 15 tapes. I read the accompanying work book, and
    halfheartedly filled in some of the blanks. It took 15 weeks. Nothing happened. Nothing had changed! I kept thinking how one of the guys on one of the last tapes, had said, when he was done, nothing had happened to him either. “Where are these ‘skills’ you kept talking about Lucinda?” Everyone laughed at that one. But I didn’t. Now I felt gypped again.

    However, I did decide to follow one piece of advice from the program, and give up caffeine. At first, when I was told by Lucinda, how bad caffeine is, how it combines with negative thinking to fuel anxiety, and panic, I was righteous about it. I did not want to do it, but since I would also save money, I thought: okay. I was up to a 12 pack of diet cherry coke a day by then.

    But that was that. Nothing had happened. Then I bought a total-gym. I had watched all the infomercials for strength training, and liked the looks of total-gym. Like my treadmill, it was a great purchase. I did find out later, if you are willing to experiment, you do not need any equipment in order to get in shape. Oh well.

    One day, my psychiatrist made the push to get me down to just 2 different meds. He was concerned, one of the main stays of my regimen was bad long term, if you had diabetes. It did not go well. The med put me in an agonized state of mind. I thought I was going to snap, and go psychotic. At first, I was worried about my sister. But then it struck me, if I did snap, it would only be bad for me. That was a relief, in a weird way.

    So the doctor put me back on the old med. One late night on tv, I saw that Lucinda was back with her program. Except, she was now calling it “Attacking Anxiety AND Depression.” I thought, I’ve gotten so many stories over the years about this, so many conflicting claims, why not? At least Lucinda was willing to admit, she had learned more herself, and was willing to change. So I sent for it again. And on CD. Again, I did not fret about some free trial. And fortunately, no sales person called to bother me about buying more programs.

    One thing was going to be different this time. No meds. Over the years, it had struck me, if I stayed on my meds, there would be no way to know if it was working. I had no gauge. After working up my nerve for 2 months, I approached my psychiatrist with my plan. Under his supervision, I would go off all my meds, and work with Lucinda’s program. I braced myself, and said ALL OF THEM. Including the ones for schizophrenia. The doctor agreed.

    I was tapered to be off my meds half way through week one. The program worked. The program worked! My doctor told me at the beginning, to keep a few of my meds, just in case. I was glad I did. There were two separate dark nights where I did take small amounts of the main stay; klonopin. (probably not the right spelling) Other than those two nights, I have been off all meds ever since. That was perhaps 6 years ago now.

    It took me 17 weeks though, not 15. I also followed Lucinda’s advice, and went through the program a second time. Just to be sure. No more panic attacks. No more “thought broadcasting.” Though I still do get sad, from time to time, but not depressed.

    As far as Lucinda’s husband’s suicide goes, I am glad I was through the program first. If I had known before hand, well I don’t like to think about it. But it just goes to show you, it is largely the power of suggestion. That is, how you look at things. I know there are other factors involved, and Lucinda will tell you the same, but the biggest factor in most cases is; it is all in the head.

    To those who doubt this, I want you to know; there is an answer out there for you. If not this program, then something will help. Keep looking, and trying. It is worth it.

    • just read your blog…been searching also for any damn way out of my own illness,deep-ass debilitating depression.Just wanted to tell u good luck and youre not alone,that kinda helps to remember sometimes

    • When I re-read this, I realized my entry implies I want off my MEDICAL meds as well. I did not. Sorry. I have only gotten free of my physco-meds.

    • Just one more post here. I have now read ALL the posts here. I can’t believe this is the same company I have experienced, but I believe you. I think I was lucky on this one. But please believe me, the program itself has worked wonders for me. I hope some of you have kept your programs, and will at least try it one day, when you feel ready.

      I have had bad experiences with other products. Telemarketers are often a service separate companies use. I know they often use convicts in prison for this.

  25. Pingback: Learn From My Mistakes | THE OCD DIARIES

  26. Look to Jesus. Only Jesus. He is the only one that can cure you, heal you & set you free. Want a sure fire fix- buy a bible. This is not a smart post this is a genuine attempt to offer you s REAL ANSWER. God Bless

    • MID WEST CENTERS IS A JOKE IF IT HELPED ANYONE THEY WERE NOT THAT BAD. FIRST I TRIED TO CANCEL THE ORDER BEFORE IT WAS SENT OUT AND THEY SAID THEY COULD NOT DO IT, IT HAD BEEN SENT LIE NUMBER ONE THEN I GET THE BOX AND SEND IT RIGHT BACK THEN CALLED THEN I”M TOLD I NEED A RETURN NUMBER WAS NEVER TOLD THIS BEFORE ON MY FIRST CALL NOW THEY WANT TO TRY TO TAKE MORE MONEY OUT OF MY ACCOUNT. I WISH I CHECKED THIS PLACE OUT FIRST. IF YOU NEED HELP GO TO A GOOD PSYCHIARIST AND GET THE HELP YOU NEED. I DON”T WANT TO SEE ANYONE ELSE RIPPED OFF!!!!!!! STAY AWAY!!

      • Tell your credit card company what happened and that you won’t pay any more charges. Then, be totally honest, as you’d want them to do to you, and send everything back. Or use your debit card–you can report it lost to the bank and get a different card so they can’t keep charging you–as long as you’re honest and send the stuff back.

    • Lucinda would agree with you about that. According to her, she had an unusually bad night, and prayed to God to show her just one person who had gotten over this agony. In the morning she saw a woman on tv, talking about how she got over her anxiety. The next day, Lucinda began her own research at the library, and the rest is history. As an extra, Lucinda offers her own Bible study guide, to deepen ones understanding of the program, and the Bible.

      Even though I was a skeptic, I bought it. I believe It helped in way. I’m more of an agnostic these days. No longer confident about atheism.

  27. It’s pretty obvious the pro-Midwest Center posts are just that, written by people connected with Midwest Center, even when they try to hide it by purposely mis-spelling words and use poor grammer.

    • Hector, I know I do not work at the mid-west center. Look at my post. It is more awkward than I would want, but it is the real deal. Most people find it hard to write long posts. I’m thinking of re-crafting mine, because it IS awkward, and not what I was hoping for. One time, and I can’t remember what web-sight, I took my time to get it right, and it was rejected, or refused post, because I had taken too long with it.

  28. Hello I am also a success story, I am very sorry about your experience but i think now a day people complain about everything and let’s be honest you guys were probably pased the trial period because if not why are they still in business?????? and it’s been 30 years you guys have a lot of anxiety and anger that’s all and you always want to get your way eben if your wrong, I feel really bad that people like you guys write these type of negative comments because your making people be more afraid then what they already are, and remember guys that you’re negativity is the one that causes anxiety and depression and the reason why the program has not worked out for you guys it’s because your mindset is (nothing is going to be able to help me, I’m to depressed to listen to it) all i can say is good luck with dealing with your anxiety and depression I know you guys are angry but don’t blame it on this company if you want to blame someone blame yourself for making negative comments and NOT helping people get the help they need.

  29. My wife (soon to be ex-wife) purchased this Get Well Kit without my consent. She is a religious fanatic who tries to project her mental instability on others, especially me. She sent this to my address. I told her to cancel this scam and to avoid getting charged the $300 dollars which would happen in the following three weeks. The stupid bitch stole the reciept so that I couldn’t cancel myself. I reluctantly tried the program and I find it to be very counter-productive. i never asked for this crap nd no I am really pissed that I got hooked up with a stupid woman who spends wrecklessly without my approval. I also took the vitamin supplements and discovered that fish oil pills are essentially bad for your health.
    This program is dangerous package and I am very upset that I married someone stupid enough to fall for this marketing scheme.

  30. Anxiety would literally keep me awake for days. One night when I was attempting to calm myself down, I thought that by watching TV I could help take my mind off it. After seeing the name of the show on the TV Guide channel, I felt so much better. I watched the hour long “special” and then darted to the phone. I thought with the free trial, I had nothing to lose. After speaking with the operator, [who could actually relate to my problems, sure] I was so sure that everything would work out just fine. After I received the package, I immediately put it into action. I did the exact same routine for weeks with no results. I tried. I honestly did. I did everything she tells you to do. They told me that the most important CD was the “Relaxation CD.” I used it. Over & over. I called them back to tell them I wanted a refund, and they asked me why. I told them that I sincerely tried the program, and to no avail. They told me it could not be refunded. So, after trying & failing, I would not attempt any other self help programs that cost more than my living room. All in all, anxiety is still running rampant. Just as always.

  31. hola a todos no escribo en ingles porque no se muy bien pero silo se leer en un 90%yo adquiri este programa hace dos anos,en mi opinion creeo que es un buen curso solo se tiene que seguir al pie de la letra,pero si debo admitir que silo forzan a uno a comprar este programa sin siquiera saber si es bueno o no,realmente es una lastima saber que esta gente se especializa en solo negociar con gente vulnerable…mentalmente hablando.

  32. I am still battling them over their worthless “products”. The billings to my credit card never seemed to end so I stopped payment. Now I find out that they’ve convinced American Express that I owe them $981!!! Talk about causing STRESS AND ANXIETY!! These people should be put out of business. They take advantage of people at weak moments. Anyone else interested in a class action??

  33. OKAY..FOLKS..Had the same problem with co, as far as getting vitamins I didn’t order…do not think we can blame this Co. for not fixing our depressions.
    Outrageous price, ………………… BUT… I ordered it……my responsibility
    Sent it back…………………………….. But….. they said id not receive it….
    Started receiving Vitamins………….Didn’t even know I was suppose to receive, yet paid 30.00a pop
    Depression is something that we all have to work hard to conquer. These are not the miracle we are looking for. But can make a miracle if there is a way we can open our minds to it. Some do Some don’t. Sounds like th eway the Co. runs the business is in itsel very shady…can’r do business with a Co. like that. People….. if you charged this on a atm card or credit card, your bank will make it right by you. Go see them explain what happened and they will deal with them, most banks credit your account. While they investiagate.

  34. Pingback: Midwest Center For Fraud And Bullshit: Epilogue | THE OCD DIARIES

  35. All I have to say is that I wish I saw this website before I place my order. They pulled the same BS with me. I place my order in the end of August using regular shipping which took at least 10 days. Apparently, they start the trial from the day the order ships and started billing my credit card within a week of me receiving the order. Then when I called them to return everything they told me that they had already charged my card and I could return the order. At this point, I pitch a fit and started threating to call my credit card company to dispute the charges.

    The representative then told me that if I wanted to extend my trial for 2 weeks he would do it and after the additional two weeks I could return it for a full refund. I took this option, so that I didn’t have to go through the hassle of calling my credit card company; thinking that they would honor what they said. I then called them exactly two weeks later and they started all their BS again. This time they told me that since the order was shipped under my husbands name they would need to speak with him if I wanted to return the items. Now I was really pissed. I threatened to call the BBB and to dispute the charges with my credit card company. This didn’t seem to bother the representative one bit and she proceeded to repeat the same line of crap about needing to speak with my husband. At which point, I told her that he was in an in-patient program because her shitty program didn’t work. She then put me on hold for 20 minutes, probablly hoping that I would just hang up. When she finally got back on the line she told me that she would give me the return authorization, but I needed to make sure to follow the directions exactly if I wanted a refund. The directions were that I needed to put the RMA number on the outside and inside of the box, send the items back through a company that provided a tracking number and have the box insured. All of this I followed to a T.

    Then the next day, I receive another pack from them containing more vitamins. I didn’t even remember ordering the vitamins with my original order and when they arrived I just assumed that they would part of the program. Today, I called them to get a return authorization for the vitamins and they flat our refused. Telling me that the vitamins are a separate order and it was pasted the 30 day return date. I proceeded to explain my story about cancelling the order and the snotty representative just cut me off and told me that the vitamin order was never cancelled and because they were shipped prior to me cancelling the CD order that I was responsible for paying for them. Again, I don’t even remember ordering the stupid vitamins and if it was an option I would have clicked NO because my husband takes too many other medications and cannot add misc. vitamins and minerals just in case they cause a bad reaction. For the third time, I threatened to contact my cc company to dispute the charges and this time she told me “go ahead” and hung up on me.

    Well, that’s where I am now. I contacted the cc company and explained everything. I am disputing all the charges except for the orginal S&H and I asked them not to accept anymore charges from this company. Therefore, save yourself the hassle this program and company is a total fraud!!!

  36. Well to all of you people that think midwestcenter is a scam, I really feel sorry for all of you, I was able to try the program for the free trail, the first time I ordered the program I returned it with no problem at all and then I went to the doctor that never helped me just wanted my money because just so you all know doctors don’t really feel bad for you, they just give you medication that also never works, I ordered the program again and started using it opened mind and this program changed my life and I will always be thankful for that, remember guys you cause your own anxiety, hearing other peoples experiences can’t cause anxiety its the way you let it affect you its in your head, it breaks my heart to hear people like you guys that are not open to different options than spending money on something that you guys by the way know its not helping that’s the reason why we have anxiety your overreaction to everything, its to bad you choose to keep living a miserable life.

    • I’m glad the program worked for you. My husband tried this program as a last resort because all the medications and doctor’s did not work. After trying the program he still ended up in an in-patient program. I don’t appreciate your last comment about choosing to keep living a miserable life because NO ONE chooses to feel that way. Just because the program supposedly worked for you doesn’t mean that others who tried it and failed are choosing to live with mental illness. If you believe that then your a moron!!

  37. I bought this program for a Friend that i figure it would help her, but the friendship went sour & she did’nt want my or the program,I called to get the Return Confirmation # for some odd reason they are constantly having tecnical difficaulty with that Depts Line when I mention that I needed to return the program,they are pretty sneaky.anyway I’m putting a stop on my acct. for that order.also why they have so many phone#s, I even e-mail them.

  38. After I have seen their infomercial which is very well balanced, very cleverly designed to instill confidence into the people who so desperately seek relief orf what is troubling them. Don’t they come across like they really want to help people, nothing but the best intention right. – Why wouldn’t you call, for a free CD. —- But that is where the niceties ended. The guy at the other end sounded like he was some kind of a counselor at first, but when he never heard of some basic medical terms, that’s when the first red flag went up. These people are trained telemarketers, trying to get you to commit to purchase their “trial” for less then $ 15.00. After all you have two weeks unconditional money back guarantee. Starting when? I did not buy off on their high sales pressure techniques. They promised to send the free CD – I am still waiting. Instead they started to call me – special units people here to help again, as in more high pressure techniques attempting to break down your resistance to buy. Such nice people?!?!? There you have it. Don’t let anybody take advantage of your vulnerability. Be careful and good luck.

  39. I’m a success story. The tapes worked for me- I kind of slimewired them for free. I didn’t buy. I never saw the infomercial. I’m sorry to hear about their hard-selling and scamming, because that taints an otherwise working product. Buy her book instead. Same info. 14 bucks. Please give it a chance!

  40. I can’t thank you enough for your straight-forward review of this company. I found information here that the company was not willing to share and they certainly didn’t want you to know.

    As a result of your review, I saved myself money and the heart ache of believing in someone who is only looking to take your money. I guess that’s the answer to depression and anxiety: money.

    Thanks again! 🙂

  41. I called for the free cd, and they asked me some question
    and then started the hard sell, After about 4 or 5 different tactics, using the info I had given them.
    To which I kept repeating that I had no money, they actually tried to use my 11 year old daughter against me.
    It was shameful. It’s no more that a marketing pitch. And they should be very ashamed about this scam on people in a vulnerable state of mind. I’m just disgusted with these people and they should be taken off of the air. I would gladly be a part of a class action. They are dirt and need to be dealt with.

  42. I just remember when listening to Lucinda on the CDs that she was always talking about David(her dear husband) being her “rock” and how he would try to give her good advice when she was feeling anxious and/or depressed. I sadly, learned of David’s suicide only 4 lessons into the program and I simply could not make myself go back to listening and trying to do the work required knowing I had to hear poor Lucinda talk about David and how much he tried to help her and how level-headed he was. I know I will never know all of the details as to why the poor man chose to end his life, nor is it any of my business, and I certainly don’t blame Lucinda in any way but I just can’t listen repeatedly as we are told to do, to the tapes/cds when there are frequent references to David, knowing he chose to commit suicide. It’s just one of those unfortunate situations that I assume no one could have foreseen and I am sure Lucinda and her children will never over it. Unfortunately, neither will I ,to the point to ever pick up the program and begin again. And so like many others, I simply wasted my money and struggled to pay for the set for longer than I was able to listen to and work it.

  43. Pingback: Vince Neil Makes Me Sick « THE OCD DIARIES

  44. The tapes are amazing. They have helped me and 6 other people I know SO much it’s incredible. I believed that I was that ‘one’ person that it wouldn’t help and it did. You have to be dedicated and follow the homework. It’s not just going to happen overnight…. you have to try. Lucinda’s husband was considered part ‘owner’ because of her. He didn’t start the program, she did. Just because he is her husband doesn’t mean that he followed the steps. He was probably so bombarded, he didn’t use the tools. You have to incorporate them into your daily life. That means every day! If you slack, it doesn’t work anymore. It’s not like, oh, I’ll do it once and I’m cured. Come on people.

  45. I bought these tapes when I was 25, I started to suffer from panic attacks after my sister past. So true about not reading the fine print when you’re desperate. The tapes didn’t help me, infact they made me more anxious listening to everyone talking about their experiences. Just wasn’t for me, I also threw my tapes away.

  46. I too was desparate and found their late-night infomercials very tempting. I didn’t order the tapes, but I asked for more information about the center. Next thing I knew, I was getting bombarded with phone calls from the center, wanting me to buy this or that. Whoa! After asking them 3 times to take my name off their phone list, I finally just had their number blocked. It’s sad that people make money off another person’s pain. Thanks for sharing your story.

    • I purchased the program on August 22nd 2011, tried to return it on September 26th 2011 and was told I could not do so because the trial period had ended. The program consists of CDs and accompanying written material. For me, at least, it takes a bit longer than two weeks to determine if a cognitive behavioral program that will take a great deal of time to review (you have to listen to the CDs) is going to be helpful. The rep I spoke to at the company was unforgiving and argumentative. I was stonewalled. I have contacted my credit card company to block further charges and I am disputing the charges that have already occurred. Regardless of how this works out in the end, it has been a good learning experience for me. Thanks for the heads up on Amazon. Your comment is the only really helpful response I’ve received in my experience with Midwest Center.

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